Brand Policy

At MADSUMMER we value the relationship we have with you and respect your privacy. We're committed to protecting the information collected about you on our website and via our third parties, and we've detailed below how, and why, we collect, use, store and disclose this information.

By using this website, or by completing and submitting orders or account information, you agree to accept the privacy policy of use.

Who we are

MADSUMMER and its parent, subsidiary and affiliate entities worldwide (“Mad Management Group,” the “Company,” “us,” “we,” and “our”) will be what’s known as the ‘Controller’ of the personal data you provide to us. We are located at 98/35 Baan Klang Muang Rama 9 Soi Ramkhamhaeng 39(Thep Lila 1)Ramkhamhaeng Road, Khwaeng Phlabphla, Khet Wang Thonglang, Bangkok , Thailand 10310

Our Data Protection Representative is able to contact our team at info@madsummer.com.

What we need

We only collect basic personal data about you which does not include any special types of sensitive personal information. This does, however, include your name, postal address, zip or postal code, email address, telephone number date of birth, payment information, demographic information, details on items purchased, and any other information you choose to provide us (“Personal Data”).

Personal Information:

• Name

• Email address

• Phone number

• Delivery address

• Country, city, suburb, business name (if applicable), street name and number, post code

• Purchase and customer service history 

• Size and colour preference 

• Payment card details (an encrypted token is stored only if you select to save your card; your full card details are never saved in our system)

We only collect personal information that is necessary for us to efficiently and effectively carry out the services we offer. Generally, personal information is collected to ensure purchases arrive to the correct delivery location as quickly as possible. Purchase and customer service history, including size and colour preferences, is helpful in assisting customers to make future orders with ease.

Why we need it

As a component of our legitimate interest in selling products, providing information, holding sweepstakes and other promotions, and for marketing purposes (the “Service”), we need to know your Personal Data to complete transactions and inform you of our future offers and products.

Where we process

All Personal Data is stored and processed within Thailand. We have a data protection regime in place to oversee the effective and secure processing of your Personal Data.

Where we get it

Your Personal Data is provided to us by you.

How We Use and/or Disclose This Information 

We will only use your personal information for the purpose for which it was collected and we will only disclose your personal information to those persons who require the information for following?. Depending on why we collected your information such use and disclosure may include the following:

• To create orders, transaction records and receipts 

• To provide customers with our products

• To communicate with our customers about products, orders, special offers and events.

• To provide customer service 

• To gain an understanding of our customers in order to develop improved services

• To comply with applicable laws and regulations 

We may disclose your personal information to our service providers who perform services on our behalf such as sending communications to customers. We take all reasonable steps to ensure that these service providers comply with the Privacy Act and the GDPR (where applicable), store your information securely, and do not use your information in any way other than to perform the required service

How long we keep it

Your Personal Data used for transactional and marketing purposes will be kept with us until you notify us that you no longer wish to receive this Service.

 

What are your rights

If at any point you believe the Personal Data we process on you is incorrect, you may request to see this Personal Data and have it corrected or deleted. At any point in time, you can request to stop receiving communications from MADSUMMER or request to invoke your Right to Be Forgotten through the Manage Contact Preferences [URL that allows a user to unsubscribe or cancel their account.] on madsummer.com. No third party access to your Personal Data, unless the law allows them to do so.

If you wish to raise a complaint on how we have handled your Personal Data, you can contact our Data Protection Representative who will investigate the matter.

International

The information we collect about you may be transferred to, and accessed from within, Thailand and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it.

Contact Information

Under the Privacy Act and the GDPR, you have the right to access your personal information stored by us at any time. By contacting info@madsummer.com, we can provide you with your personal information we hold on file, and you may also request, at any time, for this information to be removed from our systems.

You are also welcome to contact us if you have any complaints or concerns about anything covered in this privacy policy

 

Please note, we may need to update or amend this privacy policy from time to time to reflect changes in our business or the law.